Support topics

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Managing your investments

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Unit and share class conversion

If you have an adviser, please get in touch with them. 

If you have transactional access and want to proceed without an adviser, signing in to your Customer Dashboard is the quickest and easiest way to change your fund unit or share class.

If you need help signing in, please see our Online access and support topic.

If you don't have transactional access and want to proceed without an adviser, please complete the form below. 

If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.

Get in contact

If you’ve got a query about activation or online journeys, web chat is the best way to get in touch with us.

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Opening hours:

Opening times:

Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed

Other contact options

Phone:

+44 (0) 3456 044 001

Opening hours:

Opening times:
Monday-Friday 8.30am - 5.30pm
Saturday closed
Sunday closed

Call charges will vary.

Handy documents and training guides

Explore our selection of training and how to guides to help you get the most from Aegon Platform.

A helping hand for those requiring extra support

If your circumstances mean that you need some extra support, we’re here to help.